ARE THE COCOA BEANS ETHICALLY SOURCED?
Yes. We only source our chocolate from the best chocolate maker around the world (Valrhona) who is committed to empowering cacao farmers to improve their incomes, who are active in supporting industry programs that aim at eradicating abusive child labor, and who have ecological sustainability in mind.
To ensure the freshness of our Mac Bars, we offer Canada wide shipping and free local pickup (Edmonton). Our goal is to ensure that packages leaving our facility arrive at their destination in peak condition. Therefore, we only ship packages from Monday-Thursday to help minimize the time our product spends in postal facilities.
We currently only provide shipping to Canadian addresses. Expedited shipping rates will be provided based on your shipping address.
By completing your order, you acknowledge that once a package leaves our facility, we take no responsibility for any package delays with Canada Post as we have no control on potential delivery issues. It is the customer’s responsibility to provide the correct shipping address upon checkout. Should your package arrive after the carrier’s guaranteed delivery date, please contact us and we can initiate a refund for the shipping charges. Refunds will only be issued once a claim has been accepted by the carrier.
We accept no responsibility for damaged packages once they leave our facility. If your package arrives damaged, please contact us.